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How we work

Five answers about SuedtirolWellness.

Which hotels we show, where the information comes from, how the platform is funded, what happens when you send an inquiry and who to contact if something is incorrect.

Which hotels do we show?

Publicly visible profiles belong to hotels that participate in the platform. Participation is not an award, and a profile is not an independent rating or a best-of list.

SuedtirolWellness shows participating wellness hotels in South Tyrol. The profiles follow a shared structure so guests can compare the properties more easily.

Where does the information come from?

Information on pools, saunas, rooms, cuisine and location comes from the hotel or from traceable official sources. We organize it editorially and put it into a shared structure.

We edit the information provided by hotels and their official sources. This does not mean that every detail is fully and continuously checked. If we have no information on a point, we leave it open rather than treating the amenity as unavailable. If in doubt, it is best to check directly with the hotel.

How is the platform funded?

SuedtirolWellness is funded by contributions from participating hotels. The package a hotel chooses determines the scope of its own profile, for example images, editorial content and possibly a video.

No package buys a better position in the neutral hotel lists. In the regions and selections, the order changes regardless of package. New hotels may appear at the top during their first 14 days.

The wellness highlights on the home page are a feature of the Premium package. Eligible active Premium hotels appear there in fair rotation. The neutral lists are not affected by this.

What happens when you send an inquiry?

On every hotel profile, you can send the property a no-obligation inquiry through SuedtirolWellness or go to the hotel's website. The inquiry goes to the hotel you selected. You discuss the offer and any questions, and arrange the booking directly with the property.

SuedtirolWellness is not a booking platform. We do not accept payments, do not confirm rooms and do not guarantee a response time. The hotel replies to you directly.

Is a detail incorrect?

Send a short note to info@suedtirolwellness.com. We check the information against available sources and, if needed, clarify any open questions with the hotel.

Corrections are made after the available information has been checked. How long this takes can vary from case to case.

Any other questions?

To find out who is behind SuedtirolWellness, read “About us”, or take a look at the properties right away.